Content Designer

Posted: 26 February 2023

Our ref: WTJ-3030

At Sage, Content Designers play a critical role in delivering compelling digital content for defined target audiences, supporting digital experiences, and providing help and product guidance.

Description

The acquisition by Sage of Spherics – the company behind the award-winning, carbon accounting software, led to the launch of an exciting new brand – Sage Earth. Combining the backing of a global SaaS business, with a combination of climate science expertise and bespoke technology, Sage Earth is ready to help Sage customers make net zero a reality. The Sage Earth software enables businesses to automate the collection of expenditure data and gather information on business activities to better understand their carbon footprint. Using the Greenhouse Gas Protocol methodology, this market-leading tech, helps business leaders set science-based targets and reduction strategies. Why is this so important to us? Well, because one of our values is being Human, and what’s more Human than caring for one another’s future?

At Sage, Content Designers play a critical role in delivering compelling digital content for defined target audiences, supporting digital experiences, and providing help and product guidance.

As a Senior Content Designer you will be working with different departments to help take the product forward. You will produce content for our customers and Business Partners, as well as microcopy within the application. Ideally you will be based in our Bristol office.

Content Designers combine language and authoring best practices with analysis and tools expertise. They:

• Possess a combination of UX writing and technical writing skills, and an understanding of user-centered design.
• Guide the user to success, helping to design solutions that are easy to learn, and efficient to use, meeting the exact needs of the user with simplicity and elegance.
• Understand globalization and localization, crafting engaging and culturally-relevant copy that shape the local experiences of our mobile, web, and desktop solutions.
• Are inspired by user engagement and immersed in user context and the problem domain. 
• Deliver just the right amount of intelligent content in context—providing users with the information they need when they need it, on the platform and device of their choosing.
• Have a broad range of experience with authoring tools for digital content experiences, and advanced knowledge of reuse and single-sourcing strategies.
• Be able to translate complicated scientific language into easy to digest human language.

Key responsibilities

• Craft micro-copy and compelling user-centered content for Sage solutions.
• Provide accessible assistance to improve activation, guiding first-time and expert users to success and obtain maximum value.
• Define the content strategy, information model, and delivery channels and outputs for the product.
• Develop templates, process, and content style guidelines.
• Create release guides content both for internal and external stack holders.
• Work closely with design, technical and product to define requirements/user journeys.

People make Sage great. From our colleagues delivering ground-breaking solutions to the customers who use them: people have helped us grow for more than forty years, and people are driving our future as a great SaaS company. We’re writing our next chapter. Be part of it!

At Sage, we recognize that the world of work has rapidly shifted over the last few years, particularly how we work. That is why we have committed to working in a hybrid way going forward. Human connection is an essential ingredient of the 4 principles that make up our Flexible Human Work hybrid framework and we want to be transparent in what that looks like when you join our Sage family. On one hand, our offices will continue to play an important role in our future and serve as a place for spontaneous conversations, connection, collaboration as well as focused time. On the other hand, we have learned to reimagine where and when we work and to unlock that flexibility and innovation for our colleagues offering them the opportunity to work flex across their home, Sage offices or customer sites.

We invite you to join us and help us write our next chapter. Follow us on our social media sites to join in conversations about open positions and company news! #lifeatsage #sagecareers. If you would like support with your application (or require any adjustments) please contact us at careers@sage.com for assistance. All qualified applicants will be thoughtfully considered and never discriminated against based on their race, color, age, religion, sexual orientation, gender identity, national origin, disability or veteran status.

How to apply

To apply for this job email your details to careers@sage.com.