Workplace Technology Manager

Posted: 31 August 2023

Our ref: WTJ-3844

Are you from a digital project management background and have a passion for all things tech? Are you ready to evolve a workplace technology strategy in a rapidly growing company? Then make Situ your next move! This would be a fantastic opportunity for an ambitious systems administrator to develop leadership and strategy skills.

Description

Workplace Technology Manager
Department: Product and Development
Reporting to: Product and Development Director

Overview

Are you from a digital project management background and have a passion for all things tech? Are you ready to evolve a workplace technology strategy in a rapidly growing company? Then make Situ your next move! This would be a fantastic opportunity for an ambitious systems administrator to develop leadership and strategy skills.

You’ll work in a buzzy and fast paced space with a great bunch of people and in a company that genuinely cares about you and your success as an individual, both at work and outside of it. There’s the opportunity to take part in employee-led committees and their events such as Diversity, Equity and Inclusion, or Sustainability – not to mention our regular fun work get-togethers.

We are Situ – an award-winning global supplier of serviced accommodation from Bangkok to Berlin with our HQ in amazing Exeter. We work with a portfolio of large international corporate clients in a variety of sectors, from insurance, to film and television, to banking, and focus on delivering a blended booking experience through the perfect combination of people, product, and technology.

So if you have a collaborative work ethic, a positive outlook, high levels of motivation, and are looking for an exciting new opportunity and a great company culture, then we’d love to hear from you. Get in touch today and slide into your next role at Situ (literally – we have an office slide)!

Job purpose

As our Workplace Technology Manager, you will define and implement our digital workplace strategy to boost productivity and collaboration. The role will involve overseeing our digital workplace environment, staying ahead of the latest technology trends, optimizing processes, managing vendors and leading on project management. You will understand the importance of putting our people at the heart of everything we do, and designing systems and processes that are intuitive, intelligent and inclusive.

Key responsibilities and duties

→ Develop and execute a workplace technology strategy, closing aligned with Situ’s objectives, values, and culture to boost productivity and collaboration in a hybrid working model.
→ Oversee the day to day operations of Situ’s workplace tools, working with our third party providers to ensure processes are optimised and updated to reflect new business requirements.
→ Stay up to date with current tickets and issues ensuring our partners are resolving these within the agreed timeframes and quality expectations that have been defined.
→ Provide support for on site meeting and collaboration spaces ensuring Audio Visual equipment is user friendly, performant and enhances the office experience.
→ Lead on Workplace Technology projects, from planning and requirements gathering to overseeing implementation and evaluation.
→ Define project scopes, objectives and deliverables, ensuring projects are completed within established timelines and budgets.
→ Coordinate with internal stakeholders, external vendors and IT teams to ensure successful project delivery.
→ Conduct regular system audits to ensure optimal performance, security and compliance.
→ Continuously monitor industry trends and emerging technologies to identify opportunities for process improvement.
→ Develop and deliver training programmes and materials to educate Situ colleagues on the effective use of workplace technologies.
→ Promote and drive user adoption of digital workplace tools, fostering a culture of collaboration, exploration, and innovation.
→ Regularly obtain colleague feedback and identify improvements in the Situ workplace experience.
→ Proactively manage the relationship with our primary IT partner and service provider, ensuring effective delivery of contracted services and solutions.
→ Maintain oversight of all assets and SaaS licenses, ensuring good cost management and forecasting.

Skill Requirements

→ Proven experience in managing workplace technologies, digital workplace tools, designing and delivering effective training programmes
→ Strong project management skills with an ability to prioritise and manage multiple projects simultaneously
→ In-depth knowledge of enterprise collaboration platforms, communications systems, productivity tools and other workplace technologies
→ Excellent communication and inter-personal skills with the ability to collaborate effectively with cross functional teams and stakeholders
→ Up to date knowledge of workplace technology trends and emerging technologies
→ Experience in managing vendors with demonstrable experience in maturing processes and improving effectiveness
→ Strong project management skills with an ability to prioritise and manage multiple projects simultaneously
→ Strong analytical and problem-solving abilities to identify technology solutions aligned with business requirements
→ Proficient in troubleshooting technology issues and providing user support
→ Knowledge of Microsoft Office 365, Microsoft Power Platforms and Zendesk
→ ITIL v4 or v3 advantageous but not essential

Benefits of working at Situ

• 27 days of holiday per year (including two reset days) plus bank holidays.
• Workplace pension – employer contribution increasing with length of service.
• Subscription to online benefits and discount package.
• Regular nights out and invites to company events.
• Being part of the dynamic and fast-growing alternative accommodation industry.
• The chance to take part in employee-led committees and their events.
• Private health insurance.
• Opportunity to take part in the company bonus scheme,
• Additional day off for your birthday.
• Hybrid working.
• Length of service sabbaticals.
• Quarterly reward experiences.
• Opportunities to travel.
• A nice bunch of people to work with!

Salary: £40,000-£45,000 plus benefits and opportunity to take part in the company bonus scheme
Start date: Immediate
Core hours: Monday – Friday 8:45 am – 5:30 pm

Location: Situ Head Office, Exeter
Unit 3, Ulysses House,
Ulysses Park, Heron Road, Exeter EX2 7PH

How to apply

Click on the website link to download an application form, or email careers@staysitu.com with your CV and cover letter.