We are recruiting for a Controls Engineer to join our growing Software engineering team, integrating devices and machinery to operate together to solve complex automation problems.

Loop Technology is an industrial automation specialist, with our HQ set in the heart of beautiful Dorset. We have many years of experience delivering state-of-the-art solutions to household name companies. We have a world-leading reputation for solving difficult industrial problems, specialising in robotics and the aerospace sector.
The Role

*** We are not accepting applications from candidates outside of the UK ***

To support us with the successful delivery of new and exciting projects, we are looking for a skilled Controls Engineer with experience integrating and programming industrial robotic systems. We are particularly seeking candidates with experience on Fanuc robots: commissioning, writing TP & Karel programs, and using them to solve complex industrial problems.

Our products are varied in scope and field. From simple machines processing a dedicated task, to complex customisable cells with many robots, production steps and integrated technologies ranging from cameras, lasers, waterjet cutters and even chainsaws. Our bespoke machinery can be very complex, and each of the constituent parts must operate seamlessly together.

As our new Controls Engineer, you will be responsible for developing software, using a diverse codebase. We use a wide variety of industrial robotic and controls platforms, such as Fanuc and Kuka robots, Beckhoff and Siemens PLCs and many other devices with their own associated environments and languages. You will be confident commissioning new equipment, following detailed user manuals, and debugging common electrical issues.

This is a role where no two days, or projects, are the same. The successful applicant will have a passion for robotics and automation, be curious & inquisitive, and a natural problem solver. They will work on their own initiative to learn new technologies, and have a ‘knack’ for making things work.

This role can be Hybrid, with regular travel required to our offices in Bristol and Dorchester. You will be required to visit client sites, across a number of different sectors, including defence. As a result, the successful candidate will need to be a British Citizen and be able to obtain security clearance up to Developed Vetting level.
Essential skills and experience

3+ years of experience programming Fanuc robots at an advanced level
STEM degree, preferably engineering
Experience using Roboguide
Ability to communicate at a high technical level, in both written and verbal English
Willingness, interest, and ability to rapidly learn new technology
Able to work on own initiative and autonomously
Competent diagnosing common electrical issues
Willing and able to travel

Desirable skills and experience

Experience commissioning and programming Siemens S7 PLCs and TIA Portal
PLC programming in IEC 61131-3 languages (ST essential)
Motion control, including VFD setup and drive tuning
Functional Safety (designing, programming, validating)
Experience with other industrial automation devices

What can we offer you?

A flexible working environment
25 days holiday + bank holidays
Occupational sick pay
Company pension
A friendly and supportive work environment
Generous overnight allowance when travelling

To apply for the role please submit a CV and a covering letter to recruitment@looptechnology.com.

Loop Technology is an Equal Opportunities Employer. The company is committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status, genetic information or parental status. We base all our employment decisions on merit, job requirements and business needs.

About us

Loop Technology are industrial automation experts, specialising in robotics and aerospace. We are based in beautiful Dorchester and have many years of experience delivering state-of-the-art solutions to industry leaders and household names. We have developed a reputation for solving difficult industrial and engineering problems.

Due to a period of growth, we are looking to recruit an Electrical Design Engineer to join our team.
The role

*** We are not accepting applications from candidates outside of the UK ***

Our new Electrical Design Engineer will design and develop electrical solutions for robot-based, electromechanical systems for use in factory and process automation. Working collaboratively across departments, the Company will rely on your electrical knowledge and expertise to design safe and effective solutions for our clients.

You will ideally have used EPLAN electrical design software and have experience designing industrial control cabinets. Whilst you will be predominantly designing, you may be required to join our workshop team on occasion to get stuck in, fault-find, and identify solutions. Therefore, having previous experience of electrical building would be highly advantageous.

You will need to be an effective communicator, able to build strong relationships with internal and external stakeholders, whilst also being able to provide technical detail in both written and verbal English. This will be particularly important when generating and managing technical documentation in line with the Company’s product development process.

The role will involve travel to client sites in the UK, within the defence and aerospace sectors. As a result, the successful candidate will need to be a UK citizen.
About you

Degree/HND/HNC in electrical engineering or equivalent qualifications and/or experience
Previous experience within an electrical design role, or a role that has required a reasonable degree of electrical design
Proficient in the creation of Electrical Schematics
EPLAN
Demonstrable ability to create 2D electrical panel layouts
Able to manage your own time and prioritise tasks based on high-level project milestones and objectives
Willing and interested in learning new technology
Knowledge and ability to work to the required standards
Proficient with MC Office applications (Word, Excel, PowerPoint)
Natural problem-solving abilities
Willing to get hands-on and stuck in if required.
Must be able to drive in the UK.

What can we offer you?

Competitive salary in line with your experience
Generous overnight allowances and expenses when you are working away.
A flexible working environment
25 days holiday + bank holidays
Occupational sick pay
Company pension
Free Parking
A friendly and supportive work environment

To apply for the role of Electrical Design Engineer please submit your CV.

Loop Technology is an Equal Opportunities Employer. The company is committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status, genetic information or parental status. We base all our employment decisions on merit, job requirements and business needs.

About us

We are recruiting a Commissioning Engineer to join our growing team, working with a wide array of technologies and tools to solve engineering problems in the field of robotics and industrial automation.

Loop Technology is an industrial automation specialist, with our HQ set in the heart of beautiful Dorset. We have many years of experience delivering state-of-the-art solutions to household name companies. We have a world-leading reputation for solving difficult industrial problems, specialising in robotics and the aerospace sector.
The role

*** We are not accepting applications from candidates outside of the UK ***

To support us with our next ambitious and exciting phase of project delivery, we are looking for an inquisitive and curious Commissioning Engineer to join our team. The successful candidate will play a supporting role in the design, build, test and ongoing support of automated electromechanical systems and subsystems. They will have hands on skills to build and test designs as required, but will also have advanced diagnostic and commissioning skills. They will liaise with internal and external stakeholders across Workshop, Software and Service/support functions to solve problems to the highest standard.

As Commissioning Engineer, teamwork and communication will be essential to the role. You will collaborate cross-departmentally to deliver technical projects, proactively sharing your skills and experience to provide feedback on areas of concern and suggestions for improvement. Your goal ultimately being to accurately build and test electrical systems, ensure that they are safe for use, and document your processes accurately.

You will be an independent thinker who is able to identify the root causes of electrical and mechanical faults and implement solutions accordingly. In addition, you will also be willing to travel for the purposes of installation of robotic automation systems at client sites.

This role will visit client sites, across a number of different sectors, including defence. As a result, the successful candidate will need to be a British Citizen and be able to obtain security clearance up to Developed Vetting level.
About you

Qualified to HNC in an electrical-focused course, or electrical apprentice trained, or equivalent level of experience
Ability to communicate at a high technical level, in both written and verbal English.
Confident in reading and understanding technical electrical/mechanical drawings
Willingness, interest, and ability to rapidly learn new technology
Ability to identify root causes of electrical faults utilising good working practice with industry standard equipment
Working knowledge and appreciation of health and safety requirements
Holds a full UK driving licence
Willing and able to travel to customer sites
Ability to obtain vetted security clearance/DBS checks

What can we offer you?

Competitive salary in line with your experience
A flexible working environment
25 days holiday + bank holidays
Occupational sick pay
Company pension
Free Parking
A friendly and supportive work environment

To apply for the role of Commissioning Engineer please submit your CV.

We would love to be able to contact all applicants to advise them of the status of their application but, due to the number of applications we receive, we can’t. If you have not heard from us within 10 working days of your application, it is likely that you have not been successful.

Loop Technology is an Equal Opportunities Employer. The company is committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status, genetic information or parental status. We base all our employment decisions on merit, job requirements and business needs.

About us

We are recruiting for Software Engineers to join our growing team, working with a wide array of technologies and tools to solve engineering problems in the field of robotics and industrial automation.

Loop Technology is an industrial automation specialist, with our HQ set in the heart of beautiful Dorset. We have many years of experience delivering state-of-the-art solutions to household name companies. We have a world-leading reputation for solving difficult industrial problems, specialising in robotics and the aerospace sector.

The Role

*** We are not accepting applications from candidates outside of the UK ***

We are looking for multi-skilled Software Engineers who are quick to pick up new skills, and have a ‘knack’ for making things work. The candidate should have industrial software experience in automation, backed up with robust understanding of engineering concepts from a STEM degree.

Our products are varied in scope and field. From simple machines processing a dedicated task, to complex customisable cells with many robots, production steps and integrated technologies ranging from cameras, lasers, waterjet cutters and even chainsaws. Our bespoke machinery can be very complex, however it’s vital that it remains easy to use and operate.

As our new Software Engineer, you will be responsible for developing software using a diverse codebase:

Backend software in C# .NET, collecting & processing data from sources such as: 2D/3D vision systems; mathematical modelling & simulation; hardware & software integration.

Human machine interfaces (HMI) based on the Blazor framework (C#, HTML & CSS), WPF, or more traditional platforms such as Siemens WinCC.

Machine controls on industrial PLCs, programmed using IEC 61131-3 languages. Utilising advanced functionality to achieve precise motion control, and integrating with the latest fieldbus networks for real-time data transfer.

Advanced motion control, using real-time C++ to synchronise hundreds of axes.

Industrial robots, and our own in-house devices, each require in-depth knowledge for commissioning and programming using proprietary languages (KRL, TP, KAREL, G-Code).

This is a role where no two days, or projects, are the same. The successful applicant will have a passion for robotics and automation, be curious & inquisitive, and a natural problem solver. They will work on their own initiative to learn new technologies, and have an eye for detail and design.

We are recruiting for roles at the Loop Technology Centre in Dorchester and in Sheffield. Some travel may be required to our customer sites.

Essential skills and experience

2+ years industrial programming experience (C# preferable)

Robotics/Automation experience

STEM degree with a solid understanding of engineering concepts

3D Machine vision experience

Passion for learning new skills and solving problems

Ability to communicate at a technical level, in both written and verbal English

Able to work on own initiative and autonomously

Willing and able to travel

Desirable skills and experience

C# experience (.NET, ASP.NET)

Web design experience (HTML, CSS, JavaScript)

Experience in engineering environments

PLC programming (IEC61131-3)

Embedded programming (C/C++) e.g. ARM Cortex M/ESP32/Arduino

Experience developing and maintaining full stack web applications

Halcon 3D

OpenCV

Point Clouds

What can we offer you?

Competitive salary in line with experience

Genuine opportunities to learn, grow and develop

A flexible working environment

25 days holiday + bank holidays

Occupational sick pay

Company pension

A friendly and supportive work environment

Generous overnight allowance when travelling

To apply for the role please submit a CV and a covering letter to recruitment@looptechnology.com.

Loop Technology is an Equal Opportunities Employer. The company is committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status, genetic information or parental status. We base all our employment decisions on merit, job requirements and business needs.

The opportunity:
Role: Support & Testing Agent
Location: Hybrid – 3 days a week in our amazing Bristol office
Type: Full Time
Starting date: ASAP
Salary: £30-32k
Term: Permanent

Worktribe is a successful, dynamic, growing, friendly enterprise software company specialising in research and curriculum systems for universities.

We have an exciting opportunity for someone to join our support team. You will provide product support to clients and our implementation consultants, alongside software testing to support our quality assurance.

This role will involve communicating directly with clients to investigate and resolve support queries, configuration of our software to client requirements and ongoing product testing in collaboration with our software developers.

You will receive training and shadow another support agent for a limited period before being expected to handle support requests on your own. You will have the backup of our current support team and the development team.

You’ll need to have technical aptitude and enjoy working in and around IT systems. We’re looking for someone who enjoys problem solving and has an extreme attention to detail. For the right person there is the opportunity to learn and grow within the company.

Responsibilities:
Ensure that all support processes and procedures are adhered to
Ensure support tickets are responded to promptly, appropriately and professionally
Identify the level of support enquiry, and escalate/refer as required
Perform pro-active testing of new product features for updates and upgrades.
Write testing reports and manage internal support tickets
Ensure that support calls are correctly logged on our systems
Provide support with client data import and setup processes
Be able to perform exhaustive and complete troubleshooting before escalation
Participate in team and cross company training and events

Required skills and abilities:
High level of IT literacy
Excellent written communications skills
Keen attention to detail and accuracy
Good timekeeping
Good interpersonal skills

Location and Travel:
The successful candidate will follow a hybrid working pattern, attending our Bristol office 3 days a week.
Requirements may flex with changing business needs and external factors

Company benefits:
Currently supporting a hybrid working environment
Access to our private medical scheme
5% pension contribution
Personal Development Plans (PDPs) with individual learning budgets
Latest tech equipment
Cycle-to-Work Scheme
Team breakfasts & ad hoc social events
Regular staff events, get-togethers and celebrations
Access to Employee Assistance Programme (EAP) to support mental health
Free eye tests
Opportunity to volunteer and take part in fundraising events with our charity partner Frank Water

How to apply
Please email your CV for the attention of Sam Green to jobs@worktribe.com (reference: Support & Testing Agent).

Your application should include a covering letter detailing how you are suitable for this role.

Please note that we are only accepting applications from candidates who have the Right to Work in the UK, kindly do not apply if you do not fulfil this criteria.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Note: This job description sets out key elements and responsibilities of the role and is not exhaustive nor constitutes a contract. Duties may be changed to meet changing needs or circumstances.

STRICTLY NO AGENCIES

Head of Modern Workplace (Endpoints and Secure Access)

Competitive Salary

Closing Date 4th October 2024

Are you someone who has an in depth understanding of Modern Workplace Engineering and looking for a new challenge or are you looking to step up into a Head of role?

If so, this could be the role for you!

We have an exciting opportunity that has arisen for a Head of Modern Workplace (Endpoints and Secure Access) to join our team reporting directly into the Director of Service Operations and End User Services. This is a great job for someone to contribute in a big way to the overall Colleague Experience at Aviva.

A bit about the job:

This is a pivotal role where you will own, end-to-end, Aviva’s Windows, Mac, Mobile, Meeting Room and Virtual platforms and services, ensuring all our 37K colleagues have performant and secure devices and virtual environments with access to the applications they need to do their best work. There are a mix of Aviva and 3rd party colleagues using these services both onshore, in our offices and offshore, covering back office and front-line use cases. Our customer facing contact centres being any area of particular focus.

Key duties will be:

Design and ownership of the technical roadmap for the area; ensures alignment with Aviva’s strategy and enterprise architecture roadmaps, putting colleague experience, risk and efficiency at the core
Effective resource management to maintain skills and capabilities to deliver the roadmap and operate 24×7 services
Effective supplier management to maximise service performance and ensure the right technology choices are made
Risk and control overview, and assessment decisions and management where risk / control owner / nominee
Skills and experience we’re looking for:

Must have hands on experience engineering and supporting physical and virtual estates and delivering relevant transformation in a large enterprise
Must have deep and broad technical, commercial and delivery experience in the areas of scope
Ability to manage a high workload effectively
Understanding of relevant industry trends and benchmarks, in particular Modern Workplace in Financial Services or other highly secure industries
Good understanding of risk and control environment, and management of risk – experience of Financial Services would be beneficial

What you’ll get for this role:

Our purpose – with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

Competitive salary (depending on location, skills, experience, and qualifications)
Bonus opportunity – 25% of annual salary Actual amount depends on your performance and Aviva’s.
Generous pension scheme – Aviva will contribute up to 14%, depending on what you put in.
29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
Make your money go further – Up to 40% discount on Aviva products, and other retailer discounts
Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
Brilliantly supportive policies including parental and carer’s leave
Flexible benefits to suit you, including sustainability options such as cycle to work
Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
We take your wellbeing seriously with lots of support and tools
Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week – combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here:

We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Tawana Chin a call on 07789 624461 or send an email to tawana.chin@aviva.com.

Job Link

The role
The Faculty of Engineering is looking to recruit a skilled and motivated Research Associate or Senior Research Associate role to join the pro² network+ team. You will bring skills and expertise in digital device production, from a range of possible backgrounds that could include human-computer interaction, IoT or embedded device design, electronic engineering or digital manufacturing. The pro² network+ is an EPSRC-funded network that aims to improve the transition process from prototype to product for digital devices. We are helping to form and inform a community of people who share the common goal of accelerating the production of digital devices that can improve our everyday lives.

This is an 18-month position, with the possibility of extension depending on funding availability and performance. The 18-month term begins on the date the successful candidate starts the role.

The successful candidate will be offered a position as either a Research Associate (I) or a Senior Research Associate (J), depending on their skills, qualifications, and experience.

What will you be doing?
This role will work with the pro² network+, a leading team of experts across UK Universities, to collect, synthesise and publish research on the current landscape of approaches to device-building, and future opportunities for new approaches.

The post holder will comprehensively map existing device-building tools and techniques with particular attention to the challenges of low-volume manufacturing which are a key focus area for the pro² network+.

A second key deliverable for this position is to identify new standards that could be used to ensure compatibility and interoperability across a range of low volume components and manufacturing infrastructure. There will also be opportunities to identify and explore new tools and techniques for device prototyping and production, especially with regard to low-volume production.

In addition to the above key duties, you will also be expected to publish research findings in high-impact conferences and journals, present results at seminars, and contribute to the preparation of grant proposals to secure additional research funding.

You should apply if:
Candidates should have the following qualifications and experience:

A PhD or working towards a PhD in a relevant discipline including computer science, software engineering, electronic engineering, embedded systems or manufacturing.
Knowledge around the challenges of fabricating digital devices.
Well-developed analytical skills including the ability to find, interpret, and summarise qualitative and quantitative data.
Ability to communicate complex information clearly, both orally and through the written word.
Additionally candidates for a grade J position would be expected to have:

Specialist knowledge in digital device prototyping, production and fabrication.
Knowledge around the challenges of producing digital devices at low volumes.
Experience of drafting policy briefs or reports for multiple stakeholders.

Additional information:
To find out more about what it’s like to work in the Faculty of Engineering, and how the Faculty supports people to achieve their potential, please see our staff blog:

https://engineeringincludesme.blogs.bristol.ac.uk/

Contract type: Open ended with fixed funding

Work pattern: Full time

Grade: I or J

Salary: Grade I £37,099 – £42,978 per annum Grade J £41,732- £46,974 per annum

School/Unit: Faculty of Science & Engineering

This advert will close at 23:59 UK time on 13/10/2024

For informal queries please contact Mike Fraser, mike.fraser@bristol.ac.uk

Interviews are anticipated to take place on Tuesday, 22nd October.

Job Description Qualifications:

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equality and inclusion are shared value. We’re committed to fostering an environment for every colleague that’s welcoming, respectful and inclusive, with great opportunity for personal development. Boeing Defence UK is responsible for delivering IT services to a number of customers both internal and external throughout the UK.

Boeing Defence UK’s Ministry of Defence Information Services platform combines 24/7/365 sustainment, maintenance, support and analysis of the critical logistics apps and associated petabytes of data for the UK’s armed forces around the world, coupled with continuous programmes of review and renewal. MoD IS ensures the UK Ministry of Defence can plan, deploy and control with the utmost confidence in its logistics information, anywhere in the world, now and in the future. We deliver mission critical solutions to the defence and security sector by integrating innovative technology.

Role Purpose:

We have an exciting Manager opportunity for our MoD IS Programme. The Digital Delivery Manager is responsible for overseeing the technical delivery team and ensuring the quality of the product.

This role will lead, inspire and manage a Team of some 30 permanent staff, working with the Authority and end Customer to ensure the delivery of all changes for the MoD IS Programme.

The Manager is responsible for the day-to-day activities and outputs of the team and shall ensure that staff are performing to the highest levels and accurately recording activity and delivering outputs that are aligned to the agreed requirements of any project or change. The manager will ensure that team members have the necessary skills; or shall liaise with the wider organization to obtain them to ensure that changes can be delivered consistently and on time according to the BtG Contract SLAs.

This role will have an important bearing in BDUK and partnering is a key to the success of current and future programmes, which must be continually developed and maintained. The Manager is responsible for all of the performance management of the team and will do so in accordance with Boeing policies and procedures.

The individual must have a keen eye for detail and the ability to address ever-changing priorities and demands whilst maintaining a cast iron focus on the strategic direction of the team ensuring it is fit for the future and able to cope with demands from customers in a rapid, responsive and iterative manner.

You will be joining a Programme currently undergoing restructuring to ensure ongoing management and delivery of Services and change is Agile and efficient to continue with this success of the current programme and ensure that delivery is in line with expectations and continuously improved according to both industry standard approaches and the requirements of our customers. There will be a need to be able to work in a high-paced environment, and you will be required to use your knowledge of user needs and business goals to frame problems and set priorities for the programme.

Key Responsibilities:

• Validating change requests that come through the programme.
• Liaising with the customer to ensure suitable and appropriate information is provided within Change Requests
• Ensuring that impact assessments are fully reviewed, actioned and signed off appropriately
• Fully assessing the needs of the end-user.
• Proceeding with the most appropriate and cost-effective way forward.
• Checking that change requests are fully coherent with full life-cycle planning.
• Contributing towards product strategy and vision.
• Meeting regularly with relevant stakeholders to drive the product forward.
• Involvement in a range of programme management activities in support of the programme lead.
• Controlling sprint scope and activity prioritisation within the sprint.
• Input into Programme level prioritisation of projects
• Closely working with Head of Project Management
• Handing off projects into the live environment (ensuring quality and supporting documentation is in place) and interaction with Technology Service Manager and service transition to agree on sign-off and acceptance of change
• Identifying skill gap in support of forward forecast of change
• Support in the creation and deliver against Operational Line Agreements (OLAs) in support of delivery against SLAs to our customers.
• Manage resource through appropriate tooling.
• SAFe Agile Experience preferred
• Ensure all business processes are followed.
  • Including but not limited to ISO20000, ISO27000, ISO9000 and ITIL4
• Responsible for the PnL of your team.
• Financial accountability to the programme
• RIO management and escalation to the programme as appropriate
• Communicate effectively, in an open and engaging manner, what is expected of each team member, and to wider stakeholders as necessary, the status of any work in a timely and clear fashion
• Build effective relationships with key stakeholders at the MoD, acting as the interface between the Delivery and Technical BDUK teams and senior customer stakeholders.
• Identify and resolve issues and conflicts within their team’s responsibilities or liaise with senior management to resolve
• Interact and manage third-party suppliers in conjunction with the Supply Chain Management team as necessary to achieve the service levels and the desired outcomes of the services
• Negotiate, where appropriate, with other MoD IS managers or functional / department managers for the requisition, and loan of required personnel from within BDUK
• Identify and actively manage opportunities, risks and issues to ensure effective and efficient resolution
• Manage the personnel assigned to the team. To include but not limited to Development and mentoring to ensure continual personal growth. Personal HR requirements, including leave, appraisal and workday reporting. Organizational HR requirements including individual refocusing of effort where required.
• Ensure the health and safety of the workforce.
• Develop your team to ensure they receive the training and develop for them to achieve individual and team priorities.
• Coach, mentor, and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities.
• Development of a team culture that emphasises quality, Seek, Speak and listen habits, team unity, continuous improvement and high performance.
• Ongoing self-development and personal growth as an employee and as a manager.
• Ensure you and your team complete all mandatory training set by the company
• Effective resourcing of team ensuring future recruits meet the current and future skills and experience needed
• Empower and motivate your team to take responsibility for their roles and priorities. Delegate responsibility and expect accountability and regular feedback.
• Approve and manage employee work schedules including but not limited to: vacation, paid/unpaid time off, virtual working, flexible working requests and sickness absence.
• Maintain transparent 2-way communication. Appropriately communicate organisation information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication.

Key Competencies:

• Agile Working | coach and lead teams in SAFe Agile and Lean practices, determining the right approach for the team to take and evaluating this through the life of a project. You can think of new and innovative ways of working to achieve the right outcomes. You can act as a recognised expert and advocate for the approaches, continuously reflecting and challenging the team.
• DDAT Perspective | show knowledge of the wider digital economy and advances in technology. You can understand Agile working at an organisational level. You can create the environment for success. You can initiate and support working with other digital, data and technology roles, job families and professions.
• Financial Ownership | you can understand the marketplace. You can realise the benefit of a product and persuade others that it’s the right one to use. You can integrate a product with other services. You can ensure that products get used. You can realise benefits by linking work in progress back to the business case. You can build business cases based on user needs.
• Lifecycle Perspective | successfully lead teams through the full product life cycle. You can identify which tools and techniques should be used at each stage. You can develop sustainable support models. You can identify and deal with potential risks across or between all stages of the product life cycle. You can coach others. You can contribute to the assessment of other teams, providing guidance and support as they move through stages of the product life cycle.
• Product Ownership | Use a range of product management principles and approaches. You can capture user needs and translate them into deliverables. You can define the minimum viable product (MVP) and make decisions about priorities. You can write user stories and acceptance criteria. You can effectively work with a range of specialists in multidisciplinary teams.
• Strategic Ownership | effectively focus on outcomes rather than solutions. You can develop ambitious visions and strategies. You can get the organisation and team to buy in. You can translate the vision into prioritised deliverable goals.
• User Focus | give direction on which tools or methods to use. You can demonstrate experience in meeting the needs of users across a variety of channels. You can bring insight and expertise in how user needs have changed over time to ensure they’re met by the business. You can apply strategic thinking to provide the best service for the end user.
• Working within Constraints | influence, challenge and coach. You can anticipate how constraints might change and know where to challenge or remove constraints.

Supervises Employees:

Within your role, you will support the Programme Manager to lead a multi-disciplined team, comprising of a range of matrix resources across the MoD IS Programme:

• QA.
• Supply Chain Management / Procurement Agents.
• Commercial.
• Finance.
• Safety
• Security & Assurance.
• Capability / Functional Resources.

Please apply asap for this role, as recruitment may commence before the end date.

Candidates must have current legal authorization to work immediately in the United Kingdom.  Boeing will not attempt to obtain immigration and labour sponsorship for any applicants.

Due to the nature of the role and the programme of work this position is supporting, the successful candidate should be a UK national only (no Dual citizenship) and have either a current, valid and active Security clearance or be eligible to go through Security clearance vetting process

All information provided will be checked and may be verified.

Boeing is the world’s largest aerospace company and leading manufacturer of commercial airplanes and defense, space and security systems. We are engineers and technicians. Skilled scientists and thinkers. Bold innovators and dreamers. Join us, and you can build something better for yourself, for our customers and for the world.

Job Description Qualifications:

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equality and inclusion are shared value. We’re committed to fostering an environment for every colleague that’s welcoming, respectful and inclusive, with great opportunity for personal development. Boeing Defence UK is responsible for delivering IT services to a number of customers both internal and external throughout the UK.

Boeing Defence UK’s Ministry of Defence Information Services platform combines 24/7/365 sustainment, maintenance, support and analysis of the critical logistics apps and associated petabytes of data for the UK’s armed forces around the world, coupled with continuous programmes of review and renewal. MoD IS ensures the UK Ministry of Defence can plan, deploy and control with the utmost confidence in its logistics information, anywhere in the world, now, and in the future. We deliver mission critical solutions to the defence and security sector by integrating innovative technology.

The Digital Services Manager is accountable for the quality of their service. In this role, you will manage end-to-end services that include multiple products and channels.

This role requires a dynamic, diligent and organized individual who has strong Stakeholder Management, negotiation and diplomacy skills. This role will manage customer expectations and deliver in line with operational needs with a customer first mind-set.  There will be a need to be able to work in a high paced environment, with the ability to prioritize and handle multiple streams of work at one time.

You will be joining a Programme currently undergoing restructuring to ensure ongoing management and delivery of Services and change is Agile and efficient to continue with this success of the current programme and ensure that delivery is in line with expectations and continuously improved according to both industry standard approaches and the requirements of our customers. There will be a need to be able to work in a high paced environment, with the ability to prioritize and handle multiple streams of work at one time.

You will be accountable for managing the end-to-end delivery/sustainment of multiple Services in line with agreed SLAs and KPIs by leading, motivating and driving a team of some 30 individuals across the following processes, and incidents, delivering service requests & core contract activity.

This role will have an important bearing in BDUK and partnering is key to the success of current and future programmes, which must be continually developed and maintained. The overall objectives are to ensure the utility and warranty of services in meeting Service Level Agreements and key Performance Indicators across the programmes which are supported.

The individual must have a keen eye for detail and the ability to address ever-changing priorities and demands whilst maintaining a cast iron focus on the strategic direction of the team ensuring it is fit for the future and able to cope with demands from customers in a rapid, responsive and iterative manner.

Key Responsibilities:

• Operate at scale and provide the connection between multidisciplinary business areas and stakeholders.
• Ensure all business processes are followed and compliance with external standards.
  • Including but not limited to ISO20000, ISO27000, ISO9000 and ITIL4
• Participate in the governance of the service, including acting as a point of escalation for the delivery teams.
• Own the budget and allocate funding to areas of the service based on your decisions about priorities.
• Communicate the benefits and performance of your service.
• RIO management and escalation to programme as appropriate.
• Be responsible for the successful operation and continuous improvement of all services Full end-to-end ownership of all service support items (full stack management), including but not limited to:
  •  Obsolescence.
  •  Security.
  • Contractual deliverables and obligations.
  • Through life management.
  •  Financial.
  • Technological Deliverables.
  • Knowledge Management.
  • Incident Management & Escalation as appropriate.
• Responsible and Accountable for the Services within role scope.
• Providing support to impact assessments for change when appropriate.
• Responsible for all components of the live environment.
• Working closely with the Head of Service Management.
• Proceeding with the most appropriate and cost-effective way forward.
• Working knowledge of the Services (to be provided to candidate).
• Responsible for PnL of your team.
• Financial accountability to the programme.
• Interaction with Technology Delivery Manager to sign-off and accept change.
• Manage resource through appropriate tooling.
• Contributing towards product strategy and vision.
• Input into Programme level prioritisation of projects.
• Role to be available on-call.
• Manage the personnel assigned to the team. To include but not limited to Development and mentoring to ensure continual personal growth. Personal HR requirements, including leave, appraisal and workday reporting. Organizational HR requirements including individual refocusing of effort where required.
• Ensure the health and safety of the workforce.
• Develop you team to ensure they receive the training and develop for them to achieve individual and team priorities.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Development (Embodiment) of a team culture that emphasises quality, Seek Speak & Listen habits, team unity, continuous improvement and high performance.
• Ongoing self-development and personal growth as an employee and as a manager.
• Ensure you and your team complete all mandatory training set by the company.
• Effective (contributing to) resourcing of team ensuring future recruits meet the current and future skills and experience needed
• Empower and motivate your team to take responsibility for their roles and priorities. Delegate responsibility and expect accountability and regular feedback.
  Approve and manager employee work schedules including but not limited to: vacation, paid/unpaid time off, virtual working, flexible working requests and sickness absence.
• Maintain transparent two way communication. Appropriately communicate organisation information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication.

Key Competencies:

• Agile Working | coach and lead teams in Agile and Lean practices, determining the right approach for the team to take and evaluating this through the life of a project. You can think of new and innovative ways of working to achieve the right outcomes. You can act as a recognised expert and advocate for the approaches, continuously reflecting and challenging the team.
• DDAT Perspective | demonstrate an advanced understanding of design, technology and data principles. You can identify and implement solutions for assisted digital. You can apply knowledge to work with other digital, data and technology job families.
• Financial Ownership | develop an agile business case and own and iterate it throughout the product life cycle. You can develop benefits with others within the portfolio. You can understand the granularity of financial costs per changes and the value delivered.
• Lifecycle Perspective | apply experience in multiple parts of the product life cycle. You can recognise when it is right to move forward in terms of and when it is right to stop. You can recognise the appropriate deliverables and the right people to meet them. You can work with other agile delivery operations throughout the product life cycle. You can plan and engage with the appropriate stakeholders at a particular stage in the project.
• Operational Management | keep abreast of industry best practice and can cascade ways of working. You can make operations efficient. You can act as the escalation point for major operational issues and champion operational management across the community. You can work closely with leaders of operational delivery teams in digital, data and technology.
• Problem Management | anticipate problems and defend against them at the right time. You can understand how the problem fits into the larger picture. You can articulate the problem and help others to do it. You can build problem-solving capabilities in others.
• Product Ownership | Use a range of product management principles and approaches. You can capture user needs and translate them into deliverables. You can define the minimum viable product (MVP) and make decisions about priorities. You can write user stories and acceptance criteria. You can effectively work with a range of specialists in multidisciplinary teams.
• Strategic Ownership | effectively focus on outcomes rather than solutions. You can develop ambitious visions and strategies. You can get the organisation and team to buy in. You can translate the vision into prioritised deliverable goals.
• Customer Focus | give direction on which tools or methods to use. You can demonstrate experience in meeting the needs of users across a variety of channels. You can bring insight and expertise in how user needs have changed over time to ensure they’re met by the business. You can apply strategic thinking to provide the best service for the end user.
• Incident Management | be accountable for the managing the resolution of all Major and High Business profile incidents through to successful conclusion.

Supervises Employees:

Within your role, you will support the Programme Manager to lead a multi-disciplined team, comprising of a range of matrix resources across the MoD IS Programme:

• Operations.
• QA.
• Supply Chain Management / Procurement Agents.
• Commercial.
• Finance.
• Project Management Staff.
• Safety
• Security & Assurance.
• Capability / Functional Resources.

Please apply asap for this role, as recruitment may commence before the end date.

Candidates must have current legal authorization to work immediately in the United Kingdom. Boeing will not attempt to obtain immigration and labour sponsorship for any applicants.

Due to the nature of the role and the programme of work this position is supporting, the successful candidate should be a UK national only (no Dual citizenship) and have either a current, valid and active Security clearance or be eligible to go through Security clearance vetting process.

All information provided will be checked and may be verified.

Boeing is the world’s largest aerospace company and leading manufacturer of commercial airplanes and defense, space and security systems. We are engineers and technicians. Skilled scientists and thinkers. Bold innovators and dreamers. Join us, and you can build something better for yourself, for our customers and for the world

Job Description Qualifications:

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equality and inclusion are shared value. We’re committed to fostering an environment for every colleague that’s welcoming, respectful and inclusive, with great opportunity for personal development. Boeing Defence UK is responsible for delivering IT services to a number of customers both internal and external throughout the UK.

Boeing Defence UK’s Ministry of Defence Information Services platform combines 24/7/365 sustainment, maintenance, support and analysis of the critical logistics apps and associated petabytes of data for the UK’s armed forces around the world, coupled with continuous programmes of review and renewal. MoD IS ensures the UK Ministry of Defence can plan, deploy and control with the utmost confidence in its logistics information, anywhere in the world, now and in the future. We deliver mission critical solutions to the defence and security sector by integrating innovative technology.

Role Purpose:

The Digital Services Manager is accountable for the quality of their service. In this role, you will manage end-to-end services that include multiple products and channels.

This role requires a dynamic, diligent and organized individual who has strong Stakeholder Management, negotiation and diplomacy skills. This role will manage customer expectations and deliver in line with operational need, with a customer first mind-set. There will be a need to be able to work in a high paced environment, with the ability to prioritize and handle multiple streams of work at one time.

You will be joining a Programme currently undergoing restructure to ensure ongoing management and delivery of Services and change is Agile and efficient to continue with this success of the current programme and ensuring that delivery is in line with expectations and continuously improved according to both industry standard approaches and the requirements of our customers. There will be a need to be able to work in a high paced environment, with the ability to prioritize and handle multiple streams of work at one time.

You will be accountable for managing the end to end delivery/sustainment of multiple Services in line with agreed SLAs and KPIs by leading, motivating and driving a team of some 30 individuals across the following processes, incidents, delivering service requests & core contract activity.

This role will have an important bearing in BDUK and partnering is a key to the success of current and future programmes, which must be continually developed and maintained. The overall objectives are to ensure the utility and warranty of services in meeting Service Level Agreements and key Performance Indicators across the programmes which are supported.

The individual must have a keen eye for detail and the ability to address ever changing priorities and demands whilst maintaining a cast iron focus on the strategic direction of the team ensuring it is fit for the future and able to cope with demands from customers in a rapid, responsive and iterative manner.

Key Responsibilities:

• Operate at scale and provide the connection between multidisciplinary business areas and stakeholders.
• Ensure all business processes are followed and compliance with external standards.
  • Including but not limited to ISO20000, ISO27000, ISO9000 and ITIL4
• Participate in the governance of the service, including acting as a point of escalation for the delivery teams.
• Own the budget and allocate funding to areas of the service based on your decisions about priorities.
• Communicate the benefits and performance of your service.
• RIO management and escalation to programme as appropriate.
• Be responsible for the successful operation and continuous improvement of all services Full end to end ownership of all service support items (full stack management), including but not limited to:
  •  Obsolescence.
  •  Security.
  • Contractual deliverables and obligations.
  • Through life management.
  •  Financial.
  • Technological Deliverables.
  • Knowledge Management.
  • Incident Management & Escalation as appropriate.
• Responsible and Accountable for the Services within role scope.
• Providing support to impact assessments for change when appropriate.
• Responsible for all components of the live environment.
• Working closely with the Head of Service Management.
• Proceeding with the most appropriate and cost-effective way forward.
• Working knowledge of the Services (to be provided to candidate).
• Responsible for PnL of your team.
• Financial accountability to the programme.
• Interaction with Technology Delivery Manager to sign-off and accept change.
• Manage resource through appropriate tooling.
• Contributing towards product strategy and vision.
• Input into Programme level prioritisation of projects.
• Role to be available on-call.
• Manage the personnel assigned to the team. To include but not limited to Development and mentoring to ensure continual personal growth. Personal HR requirements, including leave, appraisal and workday reporting. Organizational HR requirements including individual refocusing of effort where required.
• Ensure the health and safety of the workforce.
• Develop you team to ensure they receive the training and develop for them to achieve individual and team priorities.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Development (Embodiment) of a team culture that emphasises quality, Seek Speak & Listen habits, team unity, continuous improvement and high performance.
• Ongoing self-development and personal growth as an employee and as a manager.
• Ensure you and your team complete all mandatory training set by the company.
• Effective (contributing to) resourcing of team ensuring future recruits meet the current and future skills and experience needed
• Empower and motivate your team to take responsibility for their roles and priorities. Delegate responsibility and expect accountability and regular feedback.
  Approve and manager employee work schedules including but not limited to: vacation, paid/unpaid time off, virtual working, flexible working requests and sickness absence.
• Maintain transparent two way communication. Appropriately communicate organisation information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication.

Key Competencies:

• Agile Working | coach and lead teams in Agile and Lean practices, determining the right approach for the team to take and evaluating this through the life of a project. You can think of new and innovative ways of working to achieve the right outcomes. You can act as a recognised expert and advocate for the approaches, continuously reflecting and challenging the team.
• DDAT Perspective | demonstrate an advanced understanding of design, technology and data principles. You can identify and implement solutions for assisted digital. You can apply knowledge to work with other digital, data and technology job families.
• Financial Ownership | develop an agile business case and own and iterate it throughout the product life cycle. You can develop benefits with others within the portfolio. You can understand the granularity of financial costs per changes and the value delivered.
• Lifecycle Perspective | apply experience in multiple parts of the product life cycle. You can recognise when it is right to move forward in terms of and when it is right to stop. You can recognise the appropriate deliverables and the right people to meet them. You can work with other agile delivery operations throughout the product life cycle. You can plan and engage with the appropriate stakeholders at a particular stage in the project.
• Operational Management | keep abreast of industry best practice and can cascade ways of working. You can make operations efficient. You can act as the escalation point for major operational issues and champion operational management across the community. You can work closely with leaders of operational delivery teams in digital, data and technology.
• Problem Management | anticipate problems and defend against them at the right time. You can understand how the problem fits into the larger picture. You can articulate the problem and help others to do it. You can build problem-solving capabilities in others.
• Product Ownership | Use a range of product management principles and approaches. You can capture user needs and translate them into deliverables. You can define the minimum viable product (MVP) and make decisions about priorities. You can write user stories and acceptance criteria. You can effectively work with a range of specialists in multidisciplinary teams.
• Strategic Ownership | effectively focus on outcomes rather than solutions. You can develop ambitious visions and strategies. You can get the organisation and team to buy in. You can translate the vision into prioritised deliverable goals.
• Customer Focus | give direction on which tools or methods to use. You can demonstrate experience in meeting the needs of users across a variety of channels. You can bring insight and expertise in how user needs have changed over time to ensure they’re met by the business. You can apply strategic thinking to provide the best service for the end user.
• Incident Management | be accountable for the managing the resolution of all Major and High Business profile incidents through to successful conclusion.

Supervises Employees:

Within your role, you will support the Programme Manager to lead a multi-disciplined team, comprising of a range of matrix resources across the MoD IS Programme:

• Operations.
• QA.
• Supply Chain Management / Procurement Agents.
• Commercial.
• Finance.
• Project Management Staff.
• Safety
• Security & Assurance.
• Capability / Functional Resources.

Please apply asap for this role, as recruitment may commence before the end date.

Candidates must have current legal authorization to work immediately in the United Kingdom. Boeing will not attempt to obtain immigration and labour sponsorship for any applicants.

Due to the nature of the role and the programme of work this position is supporting, the successful candidate should be a UK national only (no Dual citizenship) and have either a current, valid and active Security clearance or be eligible to go through Security clearance vetting process.

All information provided will be checked and may be verified.

Boeing is the world’s largest aerospace company and leading manufacturer of commercial airplanes and defense, space and security systems. We are engineers and technicians. Skilled scientists and thinkers. Bold innovators and dreamers. Join us, and you can build something better for yourself, for our customers and for the world